Free Baggage Allowance
You can carry the applicable baggage free of charge subject to our conditions and limitations, which are available upon request from us or our Authorised Agents Subject to those conditions and limitations, the maximum permitted weight for a single item of Checked Baggage is 20 kilos.
Items in excess of that weight will not be accepted for carriage as Checked Baggage. Priority will always be given to carriage of Checked Baggage within the applicable free Baggage allowance.
Excess Baggage
You will be required to pay an extra charge for baggage in excess of the free Baggage allowance. These rates are available from us upon request from time to time and we suggest you contact the airline to confirm these rates before you run into extra charges you were not prepared for.
Please note: Carriage of excess Baggage is subject to available space on your flight.
Checked Baggage
Upon delivery to the airline of your Baggage which you wish to check we will take custody of, and issue a Baggage Identification Tag for, each piece of your Checked Baggage.Checked Baggage must have your name or other personal identification affixed to it.
Checked Baggage will, whenever possible, be carried on the same aircraft as you, unless we decide for safety, security or operational reasons to carry it on an alternative flight. If your Checked Baggage is carried on a subsequent flight we will deliver it to you, unless applicable law requires you to be present for customs clearance, or the reason for carriage of the Baggage on another aircraft related to the size, weight or character of the Baggage or your failure to comply with these Conditions of Carriage.
You must ensure that your Checked Baggage and Unchecked Baggage are sufficiently robust and well secured to withstand the usual and normal rigours of carriage by air without sustaining damage (except fair wear and tear) and that they are properly locked.